What is important to you when you contact us?



Here at Cheshire East Council, we strive to provide a suitable and accessible service for all. To help us achieve this, as part of our ongoing improvements and customer experience surveys, we would like to understand what would be most important to you if you were to contact the council, what we need to prioritise and where we need to improve. 

Some of the questions are based on past experience with contacting the council, but not all of them, you can answer the majority of questions based on what you would like to see if you did have to contact the Council in the future.  

Giving your feedback
This short questionnaire should only take a few minutes of your time to complete. Please respond by 19 May 2021.

Your confidentiality is assured
Any personal information you supply will remain strictly confidential and will be used in line with the Data Protection Act 2018.  To find out more about how we use your information see our privacy policy